7 Kirkley Cliff Rd

Lowestoft

NR33 0BY

Frequently Asked Questions

Please read our FAQ before sending us a message.

What time are check ins?

Check in time is usually from 4 p.m. until 7.30pm but where flexibility is needed please call us on 01502 565665 and we will be happy to discuss your requirements.

What is your cancellation policy?

If you wish to cancel your reservation we reserve the right to charge your debit / credit card based on the following time scales: Over 1 calendar months notice – deposit only, 14 – 30 days notice – 50% of total cost. Less than 14 Days notice – Full Cost
For reasons stated above, we strongly advise all guests to take out their own personal holiday Insurance.

What time is departure?

Please vacate your room by 10.30am on the day of departure, unless otherwise arranged.

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